Privacy Policy

Last updated: September 8, 2026

This Privacy Policy explains how MAKOTO (“we”, “us”, or “our”) collects, uses, stores, and protects personal information when you visit macotos.com or submit information through our website.
By using this website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
  • Full name
  • Email address
  • Phone number
  • Information submitted through contact or request forms
  • Any other information you choose to provide
We may also automatically collect certain technical information when you use the website, such as:
  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of access
  • Cookie and analytics data
2. How We Use Your Information
We may use your personal information to:
  • Respond to your inquiries and requests
  • Provide information about our services
  • Process and manage service requests
  • Communicate with you regarding our services
  • Improve our website and customer experience
  • Analyze website usage and performance
  • Maintain the security of our website
  • Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes incompatible with those described in this Privacy Policy unless permitted or required by law.
3. Legal Basis for Processing
Where required by applicable data protection laws, we process personal information based on one or more of the following legal grounds:
  • Your consent
  • Performance of a contract or steps taken at your request before entering into a contract
  • Compliance with legal obligations
  • Our legitimate business interests, provided that such interests do not override your rights and freedoms
4. Cookies and Analytics
Our website may use cookies and similar technologies to ensure proper functionality, understand how visitors use the website, and improve our services.
We may also use third-party analytics or website services that collect information in accordance with their own privacy policies.
Where required by applicable law, non-essential cookies will only be used after obtaining your consent.
5. Sharing of Personal Information
We do not sell or rent your personal information.
We may share information with trusted service providers where necessary to operate our website or provide our services, including website hosting providers, analytics providers, communication services, and other technical service providers.
We may also disclose information where required by law, regulation, legal process, or governmental request.
6. International Data Transfers
Some of our service providers may process or store information in countries other than the country in which you are located.
Where required by applicable law, we take appropriate measures to ensure that international transfers of personal information are adequately protected.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
8. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
9. Your Rights
Depending on your location and applicable law, you may have the right to:
  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Restrict or object to certain processing
  • Withdraw your consent
  • Request data portability
  • Lodge a complaint with the relevant data protection authority
To exercise any of these rights, please contact us using the details below.
10. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.
11. Children's Privacy
Our services are not intentionally directed to children, and we do not knowingly collect personal information from children except where permitted by applicable law.
If you believe that a child has provided personal information to us, please contact us.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will be published on this page with the updated effective date.
13. Contact Us
If you have questions about this Privacy Policy or the way we process personal information, please contact us:
MAKOTO
Website: macotos.com
Email: info@makoto.ae
Phone: +971 6 5134567